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Quality Assurance

100% qualified — full piece-by-piece inspection on every scarf.

Compliance standards (qualified-product values)

ItemQualified-product requirement (values)
Formaldehyde / pH / odor / decomposable aromatic aminesFormaldehyde ≤75 mg/kg (skin-contact class B); pH 4.0–8.5; no odor; carcinogenic decomposable aromatic amine dyes banned (≤20 mg/kg)
Fiber content deviationMatches the label; mulberry silk content deviation ≤5%
Dimensional change after washing-4.0% to +2.0%
Dimensional change after dry cleaning-3.0% to +2.0%
Color fastness to water / perspiration / soap washing / dry cleaningWater & perspiration: color change ≥ grade 3, staining ≥ grade 3; soap washing: change ≥3, staining ≥2–3; dry cleaning: change ≥3–4, staining ≥3
Color fastness to dry / wet rubbingDry rubbing staining ≥3; wet rubbing (dark) ≥2, (light) ≥3
Color fastness to light / heat pressLight (dark) ≥3, (light) ≥2; heat press change ≥3–4
Color fastness to perspiration (method GB/T 3922)Change ≥3, staining ≥3

Color-matching service (color adjustment fee)

Screen color matching

No color matching: conservatively, we can generally reproduce 70-80% of your screen color. Screen color matching: USD 15 / design (~90% similarity); deductible against the fabric waste of that design once bulk reaches 100 meters.

Physical color matching

Matched to your physical swatch: USD 23 / design, ~95% similarity; deductible against the fabric waste of that design once bulk reaches 100 meters. We offer a/b/c options, confirmed by photo or video. If you need to see a physical sample, shipping is at your cost.

Qualified product

See our compliance standards.

100% piece inspection

Every scarf in the order is inspected piece by piece before dispatch: print color deviation, registration error, stains / flaws, size deviation, edge quality and hand feel. No sampling inspection.

After-sales

Custom is made to order, so we follow a strict "no returns or exchanges for custom products" policy, except where a major production defect is confirmed. Quality issues are settled through negotiation between both parties.

Quality feedback window

≤100 pieces: feedback within 24 hours of receipt; ≥100 pieces: within 48 hours. Past that window the goods are deemed accepted as qualified.

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