Privacy

Information we collect

When you contact us via the inquiry form, WhatsApp or email, we may collect:

• Contact information: name / company, country, email, WhatsApp or other contact method;
• Inquiry content: size, fabric, craft, quantity and lead-time requirements stated in your message;
• Artwork: images you upload or send, used only for sampling evaluation and quoting, for no other purpose.

How we use information

We use the above information only within the following scope:

• to quote, communicate on sampling and fulfill your custom order;
• to reply and follow up via the contact method you provided;
• to retain and cooperate as required by laws and regulations.

Third parties & cross-border transfer

To provide the website and services, we use the following third parties:

• Cloudflare: provides global acceleration (CDN) and basic security protection;
• WhatsApp / email: used to communicate with you about inquiries;
• if payment processing is later integrated, payment information is handled by the corresponding payment institution under its agreement with you.

Because this website serves global customers, your information may be transferred between your country, the factory's location (China) and the above service nodes. We take reasonable measures to protect information in transit.

Cookies & tracking

This website uses essential cookies to keep access stable and secure. With your consent, we also use analytics cookies to understand how visitors use the site - which pages are read, where visitors come from, and where they get stuck. Analytics cookies are only set after you click "Accept" on the cookie banner; if you decline, no analytics cookie is set and no data is sent to Google or Microsoft.

• Essential cookies: keep the site working and secure. Retention: for the duration of the session.
• Google Analytics 4 (_ga, _ga_*): aggregated visit statistics with IP anonymised. Retention: up to 14 months.
• Microsoft Clarity (_clck, _clsk): anonymised heatmaps and session recordings used to improve this site. Retention: up to 12 months.

We run no advertising and no cross-site user-profiling tracking. You can change or withdraw your choice at any time by reopening the cookie settings, or block and delete cookies in your browser settings. Neither affects your ability to browse this site or request a quote.

Your rights

Depending on your jurisdiction (such as the EU GDPR, California CCPA, etc.), you generally have the following rights:

• to access, correct or delete the personal data we hold about you;
• to object to or restrict specific processing;
• to obtain a copy of your data where portable.

To exercise the above rights, email: ec9065835@gmail.com. We will respond within a reasonable time.

Data retention

We retain your information for as long as necessary to achieve the purpose of collection; order-related records are retained for the period required by tax and compliance rules, then deleted or anonymized.

Contact us

If you have questions about this privacy policy, or wish to exercise your rights, contact: ec9065835@gmail.com.

This policy may be updated without individual notice to each user; the latest version on this page governs.